Protect Your Customers

Inform your customers about proper use and
storage of propane to reduce the risk of propane-related
hazards. By sending out an annual Duty to Warn mailing,
you can keep your customers safe while also demonstrating
the value you offer as their propane provider.

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Protect Your Company

Don’t risk being held accountable for potential propane
explosions or other related hazards. Our Duty to Warn
package includes a third party certificate that will
verify your communication of the associated propane
safety information.

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Free Sample
Duty to Warn Packet!

How can you be sure that you are investing
in a Duty to Warn mailing with informative,
high quality materials? See it for yourself!

Request A Sample
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Free Sample
Duty to Warn Packet!

How can you be sure that you are investing
in a Duty to Warn mailing with informative,
high quality materials? See it for yourself!

Request A Sample

Protect your customers and your company

  • What is Duty to Warn?

    Duty to Warn is an annual risk mitigation process for propane dealers to inform customers of important propane safety information. Informing your customers about proper use and storage of propane as well as how to detect warning signs of a gas leak can significantly reduce the risk of propane-related hazards. This industry best practice provides protection for your customers through an annual mailing of informational materials and can legally protect your business should a residential propane accident occur.

    View Our Process
  • Our Turn-Key Process

    We handle the entire Duty to Warn mailing process from start to finish. We offer a unique combination of products and services that facilitates compliance with Duty to Warn. Our comprehensive package includes all management and costs associated with design, printing, and mailing for your Duty to Warn.

    • Letter and Envelope :
      We draft a professional letter to your customers explaining the importance of propane safety. This letter along with accompanying safety material is mailed to your customers in an envelope with your company’s brand.
    • Scratch and Sniff Propane Safety Brochure :
      An informative safety brochure is included with the mailing. This brochure explains propane safety practices and informs your customers of how to detect early warning signs of a potential gas leak.
    • Discounted Printing and Postage :
      We go the extra mile to ensure you receive the best price on printing and postage through the use of well respected printers and mail houses.
    • Third Party Verification Certificate :
      Once your mailing has been completed, we provide you with a detailed, signed certificate. This certificate is mailed to you and your insurance provider as assurance that you have communicated this important propane safety information to your customers.
  • Request A Free Sample Duty to Warn Packet

    How can you be sure that you are investing in a Duty to Warn mailing with informative, high quality materials? See it for yourself! Fill out the form and we will send you our FREE packet which includes samples of all the Duty to Warn pieces and information about how you can get started with your Duty to Warn mailing.

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Who Are We?

Consumer Focus™ is more than your typical marketing agency. We specialize in the oil heat and propane sector, so we know what it takes to give you a competitive advantage. We take your business objectives, like customer retention, and develop communication strategies that get your customers and targets to act on your value proposition. And, because we are a full service firm, we can easily integrate your marketing objectives through the variety of mediums you may be using. Perhaps best of all we understand efficiency and value. We are highly competitive when it comes to price and focused on delivering quantifiable results that satisfy your objectives.